Frequently Asked Questions
Standard shipments will arrive 4 – 14 business days after ship confirmation. For Expedited shipments, allow 2 – 6 business days after ship confirmation. International shipments may take up to 21 business days.
Use the contact form to report a lost or damaged order. We’ll look into the issue and get back to you to ensure your satisfaction.
Use the contact form to submit a return request. We’ll reply with specific instructions for your return.
Sorry, we are unable to offer shipping discounts. eBay and Amazon set the shipping prices.
Our goal is to respond to all emails within one business day (M-F).
Monday through Friday 7AM – 3PM Eastern Time.
We do not charge a restocking fee for returns. Woohoo!
Sorry, we do not have a retail storefront and are not able to serve customers at our facility.